This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.thelittlehouseshop.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as 'Device Information'.

We collect Device Information using the following technologies:

'Cookies' are text files saved to your computer's hard disk by a website so it can remember who you are. Cookies only record pages of a website that have been visited by your computer and the duration of the visit to those pages. These remain on your computer until you leave the website and allow you to carry information across pages of the website without having to re-enter information, for example when putting items into a shopping basket, or logging in to a site. Some cookies will stay on your computer after leaving the website.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_fbp This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Duration: 3 months 

fr Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Duration: 3 months

_landing_page Shopify installs this cookie to track landing pages. Duration: 14 days

_y This cookie is associated with Shopify's analytics suite. Duration: 1 year

_s This cookie is associated with Shopify's analytics suite. Duration: 30 minutes

_shopify_y This cookie is associated with Shopify's analytics suite. Duration: 1 year

_shopify_s This cookie is associated with Shopify's analytics suite. Duration: 30 minutes

_shopify_sa_t This is a Shopify analytics cookie relating to marketing and referrals. Duration: 30 minutes

_shopify_sa_p This is a Shopify analytics cookie relating to marketing and referrals. Duration: 30 minutes

_ga The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Duration: 2 years

_gid Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Duration: 1 day

soundestID This cookie is set by the provider Omnisend. This cookie is used for determining if a visitor is new to the website or the visitor had visited before. Duration: session

omnisendSessionID This cookie is set by the provider Omnisend. This cookie is used for setting a unique ID for the session. The cookie collects information on visitor behaviour on the website for statistical purposes. Duration: 30 minutes

localization Flickr sets this cookie to to track usage of photo galleries embedded from Flickr. Duration: 14 days

__cf_bm This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Duration: 30 minutes

_pinterest_sess This cookie is set by Pinterest that collects statistical details to track the use of its services. Duration: 1 year

_auth This cookie is set by Pinterest that collects statistical details to track the use of its services. Duration: 1 year

_pinterest_referrer This cookie is set by Pinterest to track the use of its services. Duration: past

_routing_id This cookie is set by Pinterest that collects statistical details to track the use of its services. Duration: session

secure_customer_sig Shopify sets this cookie to be used in connection with customer login. Duration: 1 year

cart_currency Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. Duration: 14 days

_orig_referrer Shopify sets this cookie to be used in connection with shopping cart. Duration: 14 days

shopify_pay_redirect Shopify sets this cookie to enable secure online payment and checkout. Duration: 1 year

_pay_session Shopify sets this cookie to enable secure checkout and payment function on the website. Duration: session

csrftoken This cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks. Duration: 1 year

omnisendAnonymousID This cookie is set by the provider Omnisend. This cookie is used for storing the user action on the website with a unique ID. The cookie encrypts the visitor data for the security of user data. Duration: 1 year

_gat This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. Duration: session

'Log files' track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

'Web beacons,' 'tags' and 'pixels' are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, delivery address, payment information (including credit card numbers), email address and phone number.  We refer to this information as 'Order Information.'

When we talk about 'Personal Information' in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for delivery and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

In some cases, The Little House Shop may choose to buy or sell assets. In these types of transactions, customer data is typically one of the business assets that is transferred. Moreover, if The Little House Shop, or substantially all of its assets, were acquired, user information would be one of the assets that is reviewed and transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Little House Shop may continue to use your personal information set forth in this policy.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@thelittlehouseshop.co.uk or by writing to us at the following address:

Unit 2, Springvale Industrial Park, Bilston, West Midlands, WV14 0QL